Your privacy matters. This policy explains the categories of information MilesMech may collect, why it is used, and the choices available to you.
Depending on how you interact with MilesMech, we may collect information you provide directly, such as your name, phone number, email address, enquiry details, business information, and information submitted through forms.
We may also receive technical information such as browser type, device information, pages visited, approximate usage data, and diagnostic logs needed to maintain website security and performance.
Information may be used to respond to enquiries, process applications, provide requested services, communicate service updates, improve our website, maintain records, prevent fraud or misuse, and meet legal or contractual obligations.
We aim to use information for the purpose for which it was collected or for a compatible and lawful purpose.
The website may use cookies or similar technologies to support essential functionality, remember preferences, understand site performance, and improve user experience. You can manage cookies through your browser settings; disabling some cookies may affect how parts of the website work.
We do not intend to sell personal information. Information may be shared, where necessary and lawful, with service providers supporting website hosting, communications, analytics, customer support, payment processing, verification, or service delivery. It may also be disclosed where required by law, to protect rights and safety, or as part of a legitimate business reorganisation.
Service providers are expected to handle information in accordance with applicable obligations and the nature of the services they provide.
We retain information for as long as reasonably necessary for the purposes described in this policy, including service delivery, dispute resolution, record keeping, and legal compliance. Retention periods may vary by information type and applicable requirements.
We use reasonable safeguards designed to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.
Subject to applicable law, you may request access to, correction of, or deletion of personal information, or raise an objection or concern about its use. We may need to verify your identity before acting on a request and may retain certain information where legally required or otherwise permitted.
The website is intended for general business and mobility-related audiences and is not designed to knowingly collect personal information from children without appropriate authorisation. Third-party websites linked from our pages are governed by their own privacy policies; please review those policies separately.
We may revise this policy when our practices or legal obligations change. The latest version will be published on this page. If you have a privacy question or wish to submit a request, contact MilesMech through the official Contact Us channel on this website.