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Responsible Mobility · ESG Policy

Environmental, Social & Governance

MilesMech aims to support responsible mobility through practical environmental, social, and governance principles across its operations and partnerships.

Last updated: October 2026MilesMech Electric
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Review the sections below for the policy details relevant to you. If you need clarification about a specific service or agreement, please contact MilesMech through the website’s Contact Us page.

01Purpose and Scope

This Environmental, Social and Governance (ESG) Policy sets out the principles that guide MilesMech’s approach to responsible electric mobility. It is intended to inform our teams, riders, suppliers, business partners, and other stakeholders about the standards we seek to promote.

02Environmental Responsibility

We recognise that electric mobility can contribute to lower tailpipe emissions when deployed responsibly. Our environmental approach focuses on supporting practical EV adoption, encouraging efficient fleet use, and improving awareness of responsible charging and battery handling.

  • Promote electric mobility solutions where suitable for the intended use.
  • Encourage safe battery charging, handling, storage, and end-of-life management through relevant operating guidance and partners.
  • Seek to reduce avoidable waste and use resources responsibly in our own activities.
  • Comply with applicable environmental and waste-management requirements relevant to our operations.

03People, Safety and Inclusion

We aim to foster respectful relationships with riders, employees, customers, and partners. Safety, dignity, fair treatment, and access to clear service information are important considerations in our operations.

  • Promote responsible vehicle use and awareness of road safety.
  • Prohibit harassment, discrimination, and abusive conduct in business interactions.
  • Encourage accessible communication and fair, respectful treatment of stakeholders.
  • Support clear channels for questions, concerns, and service-related grievances.

04Governance and Ethical Conduct

We aim to conduct business responsibly, transparently, and in accordance with applicable laws. Our governance principles include honest communications, appropriate record keeping, responsible handling of information, and avoidance of bribery, fraud, conflicts of interest, and other improper conduct.

Business decisions should be made in good faith and with due regard for customers, partners, communities, and legal obligations.

05Partners and Supply Chain

We encourage partners and suppliers to follow applicable laws and responsible business practices relating to safety, labour, environmental management, integrity, and data protection. Where appropriate, ESG considerations may be included in partner discussions and operational reviews.

06Implementation and Improvement

ESG practices may evolve as our business, services, and operating environment develop. We aim to review relevant practices periodically, consider stakeholder feedback, and improve processes where practical. Specific initiatives and performance measures may vary by operation and business context.

07Responsibilities and Reporting Concerns

People working with or on behalf of MilesMech are encouraged to act consistently with the principles in this policy and raise good-faith concerns through appropriate company contact channels. Reports should be handled respectfully and reviewed as appropriate to the nature of the concern.

08Policy Review

This policy is a statement of guiding principles and does not replace applicable laws, operational safety instructions, employment terms, or individual partner agreements. MilesMech may update it as its practices and obligations evolve.

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